SalesCrunchCRM โ Feature Catalog
Reference sheet: every feature, what it does, and the benefit to pitch.
Use this when writing ads, landing pages, demo scripts, or training.
๐ฏ Positioning One-Liner
"The CRM for people who loved ACT! and hate Salesforce. Fast, simple, familiar โ no learning curve, no feature bloat."
CORE MODULES
1. Contact Card (3-column ACT! layout)
- What: Every contact shown on a single screen โ business card, address, status, notes โ all visible at once, no clicking through tabs.
- Benefit: "You see everything about a person in one glance. No hunting."
- Keywords: instant context, zero friction, ACT! layout
2. Contact List
- What: Sortable, paginated list of all contacts (50/page).
- Benefit: "Handles 250,000+ contacts without slowing down."
- Keywords: scales big, blazing fast, enterprise-grade
3. Boolean Lookup
- What: Search by any field using 8 operators (
=, ~, *, <>, <, >, <=, >=). Narrow / broaden / new lookup modes.
- Benefit: "Find exactly who you need in 2 seconds. 'Everyone in Texas with 'Tech' in their company who hasn't been called in 90 days.'"
- Keywords: precision search, ACT! power users will feel at home
4. Global Keyword Search
- What: Search everything at once โ names, companies, emails, notes, phone numbers, activity titles, activity content.
- Benefit: "Type anything and we find it โ even if it's inside a note from 3 years ago."
- Keywords: find anything anywhere, memory recall
5. Activity Log
- What: Every call, email, meeting, note, and to-do timestamped per contact.
- Benefit: "Never forget what you said, when you said it, or what was promised."
- Keywords: perfect memory, accountability
6. Recurring Activities
- What: Schedule activities that repeat daily / weekly / bi-weekly / monthly / yearly (up to 52 instances).
- Benefit: "Set your weekly check-in calls once. They'll be on your task list forever."
- Keywords: automation, consistency
7. Calendar (Day / Week / Month)
- What: Visual calendar with all scheduled activities across all contacts.
- Benefit: "See your whole week at a glance. Drag, click, done."
- Keywords: unified schedule
8. Task List
- What: Filterable list of all open calls, meetings, to-dos. Mark complete with one click.
- Benefit: "Your daily battle plan. What to do, who to call, in priority order."
- Keywords: focus, execution
9. Sales Pipeline (Kanban)
- What: 6-stage drag-and-drop pipeline (Lead โ Qualified โ Proposal โ Negotiation โ Won / Lost). Deal count + total value per stage.
- Benefit: "See every dollar in motion. Drag deals between stages as they progress."
- Keywords: visual sales, forecast, momentum
10. Relationship Mapping
- What: Link contacts to each other (colleague, manager, referral, vendor, client, etc. โ 11 types).
- Benefit: "See who's connected to whom. 'Who referred this client?' โ one click."
- Keywords: network intelligence, referral tracking
11. Groups
- What: Organize contacts into lists (customers, prospects, event attendees, etc.).
- Benefit: "Send a mail merge to 'March Event Attendees' in one click."
- Keywords: segmentation, targeting
12. Custom User Fields (6 renameable)
- What: Add your own fields โ rename them to match your industry.
- Benefit: "CRM bends to your business. Insurance agent? Rename User 1 to 'Policy #'."
- Keywords: flexible, customizable
13. Reports (5 types)
- Contact Report ยท Phone List ยท Directory ยท Activity History ยท History Summary
- Benefit: "Print-ready reports in 2 clicks. No 'consulting engagement' required."
14. Templates
- What: Save reusable email/letter templates with merge fields (
{first_name}, {company}, etc.).
- Benefit: "Write it once. Send it 1,000 times โ personalized."
15. Bulk Mail Merge
- What: Merge any template across a contact list or group. Outputs print-ready document OR sends via email.
- Benefit: "ACT! 4.0 mail merge, except it actually ends up in inboxes."
16. Label & Envelope Printing
- What: Print Avery 5160/5161/5162/5163 labels. #10 / A2 / A7 envelopes with return address.
- Benefit: "Your holiday cards just wrote themselves."
17. Real-Time Collaboration
- What: See who else is viewing a contact right now. Live updates when teammates edit.
- Benefit: "No more 'who has the latest on this account?' It's always the latest."
18. Shared Database (ACT! 4.0 style)
- What: Everyone sees everything. Private toggle on individual contacts for sensitive ones.
- Benefit: "Your team is actually a team โ not 10 silos."
19. Quick Add (Cmd/Ctrl+K)
- What: Add a contact from any screen in 2 seconds.
- Benefit: "Your phone rings โ new prospect โ you're typing before they finish saying their name."
20. Import / Export (CSV)
- What: Upload your existing contacts from any CRM. Export anytime.
- Benefit: "Switch in an afternoon, not a quarter."
21. Role-Based Access
- What: Admin / Manager / User roles.
- Benefit: "Your assistant can't accidentally delete the CEO's contacts."
22. Google Sign-In
- What: One-click login with Google.
- Benefit: "No new passwords to remember."
23. Email Sending (via Resend)
- What: Send personalized emails one-off or in bulk. Each one auto-logs to the activity history.
- Benefit: "Click, send, logged. The contact's history writes itself."
THINGS ACT! 3.0 / 4.0 USERS WILL LOVE (translation table)
| ACT! 4.0 feature |
SalesCrunchCRM equivalent |
Improvement |
| Contact Window |
Contact Card |
Same layout, 10x faster |
| Boolean Lookup |
Boolean Lookup |
Same 8 operators, runs in MongoDB |
| Groups |
Groups |
Cloud-synced, shared instantly |
| Mail Merge |
Bulk Mail Merge + Send |
Actually sends; doesn't need Word |
| WinFax |
โ Removed |
Who faxes anymore |
| Database sync wizard |
โ Not needed |
It's all cloud, always in sync |
| Custom User Fields |
Custom User Fields |
Exactly 6, renamable |
| Reports |
Reports |
Print-ready, 5 types |
| Task List |
Task List |
Filter by date/type/priority |
| Calendar |
Day/Week/Month |
Same views, modern UI |
THINGS SALESFORCE/HUBSPOT USERS WILL NOTICE (removed bloat)
- โ No "opportunities scoring" you need a consultant to configure
- โ No 47-field custom object builder
- โ No $30/month per-seat plugin marketplace
- โ No "workflow rules" that take a week to set up
- โ No Einstein AI you didn't ask for
- โ
Just: contacts, activities, pipeline, search. Done.